Good quality, good business
Duplication & multi-source online panel recruitment
Real quality differences or idle rumours?
Kristof De Wulf & Sam Berteloot
Abstract
This paper sheds a first light on the question whether or not the recruitment type of access panel members as well as duplication (i.e. respondents belonging to multiple panels) really makes a difference in terms of the quality of the research data obtained. A first major implication of this study is that we should not be too concerned about the fact that people join multiple panels as their quality is not inferior to people who have only joined one panel. A second major out-take we can derive from our results is that multi-method recruitment for building online panels is not a necessary condition for building a good quality panel.
< BACKKristof De Wulf
XL Online Panels, Belgium

Kristof De Wulf is CEO of XL Online Panels and associate professor of marketing at Vlerick Leuven Gent Management School. At the business school, Kristof is academic chairman of the Vlerick Brand Management Centre. He is also member of the executive committee of the European Marketing Academy, an active member of the Belgian Marketing Foundation, and ESOMAR member. Kristof holds a degree of Applied Economic Sciences obtained at the University of Antwerp, a degree of Master in Business Administration from the same university, and a doctoral degree in Economic Sciences obtained at Ghent University.
Sam Berteloot
XL Online Panels, Belgium
Sam is Operations & Business Development Manager at XL Online Panels, in charge of international panel development and sales. Previously, he worked at InSites Consulting, in charge of usability analysis and user experience diagnosis, working for clients such as Coca-Cola, Wanadoo, Belgacom, Selor, and Proximus.
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