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ESOMAR Workshops

Programme

Day 1

  • Overview of ethnography as academic discipline and business tool
  • When/why use ethnography in marketing
  • Project overview
  • Techniques associated with ethnography
  • Skills-building exercises
    • Phenomenology of cognition
    • Cultivating rapport
    • Interviewing
    • Reading the four channels of body language
    • Listening to inanimate objects
    • Discovering the inherent rules
    • Creating ideal types, personas and avatars
  • Preparation for field research

Day 2

  • Ethnographic fieldwork exercise
  • Case studies of client projects
  • Analysis approaches
  • Overview of video edit/collation
  • Analysis of data collected during field exercise combined with materials brought in by attendees
  • Preparation of “report” and actionable conclusions

ETHNOGRAPHY AND OBSERVATIONAL RESEARCH
Applying cultural analysis tools in consumer research

ATHENS / 12 - 13 SEPTEMBER 2010
In combination with Congress - Odyssey 2010
Registration available soon

Workshop overview

In a world where the consumer voice can be heard from all corners of the globe how do you understand who the consumer is and what their wants and needs are? Ethnography and observational research responds to these challenges by observing consumers in their natural environments and then turning these consumer encounters into ideas that transform brands and product categories. In this workshop, you can expect to:

  • Understand the challenges faced in designing and implementing ‘real world’ research, including the methodological tools needed, and the practicalities faced.
  • Learn when to use ethnographic research to address specific marketing issues and how ethnography fits with other methodologies.
  • Learn how to anticipate and overcome problems associated with global and cross-cultural ethnographies.
  • Review various types of ethnographic and observational research, their advantages and limitations.

Please note:
You will need to register and attend both days of this workshop.
This workshop has an extensive pre-workshop task which will take a few days to complete. Please register early so that you have enough time to complete it.

Level

Day 1 – Intermediate
Day 2 – Advanced

Workshop leaders

Hy MariampolskiHy Mariampolski
Managing Director, QualiData Research, USA

Neil McPheeNeil McPhee
Managing Director, Nuance Research, UK

Michael P. CookMichael P. Cook (Guest workshop leader)
Head of Consumer Understanding - North America, Givaudan Flavors, USA

ESOMAR reserves the right to alter or cancel, without prior notice, any of the arrangements relating directly or indirectly to a workshop, for any circumstances beyond ESOMAR’s reasonable control. ESOMAR will nor accept liability for any losses and/or damages participants may suffer on account of alteration or cancellation. Participants are advised to arrange adequate travel and health insurance.


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