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FRONTIERS

PROGRAMME
Congress 2008 programme (PDF version - 413 KB)

Programme overview

Simultaneous translation available in English, French, German and SpanishNOTE: Simultaneous translation available in English, French, German and Spanish in all plenary sessions.

SUNDAY 21 SEPTEMBER
08.00 - 09.00
Workshop registration
09.00 - 17.00 Workshop - Semiotics - Day 1
MONDAY 22 SEPTEMBER
08.00 - 09.00
Workshops registration
09.00 - 17.00 Workshops in parallel
14.00 - 18.00
CONGRESS REGISTRATION
19.00 - 21.00 WELCOME RECEPTION
TUESDAY 23 SEPTEMBER
08.45 - 09.25
OPENING AND WELCOME
09.25 - 10.10
KEYNOTE: Kate Adie
10.10 - 10.50
Break and company presentations
10.50 - 12.45
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
PARALLEL 1
PARALLEL 2
Frontiers in Business: Case Studies (1)
Frontiers in Society: People The Discussion Hub
12.45 - 14.00
LUNCH
14.00 - 14.50
KEYNOTE: Hernando de Soto
14.50 - 15.30
Break and company presentations
15.30 - 17.25
Frontiers in Research: Co-creation, Story Telling and Activation
Hot Frontiers The Client Round Table
17.30 - 18.30
ESOMAR Members AGM
18.30 - 19.30
NETWORKING DRINKS
WEDNESDAY 24 SEPTEMBER
09.00 - 11.00
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
PARALLEL 1
PARALLEL 2
Frontiers in Technology
Frontiers in Society: Social Responsibility The Discussion Hub
11.00 - 11.40
Break and company presentations
11.40 - 12.30
KEYNOTE: Grant McCracken
12.30 - 14.00
LUNCH and company presentations
14.00 - 16.00 Frontiers in Business: Case Studies (2)
Bridging Frontiers / Frontiers in Research: Modelling The Discussion Hub / Pecha Kucha
16.05 - 16.40
Break
16.40 - 17.30
KEYNOTE: Alan C. Middleton
20.00 - 24.00
DINNER PARTY
THURSDAY 25 SEPTEMBER
09.00 - 11.20
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
PARALLEL 1
PARALLEL 2
Frontiers in Research: Unspoken
Frontiers... and Beyond... The Discussion Hub
11.05 - 11.35 Break
11.35 - 11.55
PRESENTATION OF ESOMAR AWARDS
11.55 - 12.40
KEYNOTE: Richard Eisermann
12.40 - 13.00 CLOSING
13.00 - 14.00 FAREWELL DRINKS

Full programme

SUNDAY 21 SEPTEMBER
08.00 - 09.00
Workshop registration
At the Palais des Congres de Montréal
09.00 - 17.00
WORKSHOP
MONDAY 22 SEPTEMBER
08.00 - 09.00
Workshops registration
At the Palais des Congres de Montréal
09.00 - 17.00
WORKSHOPS
14.00 - 18.00 CONGRESS REGISTRATION
At the Customer Service Counter located in Viger Hall at the Palais des Congres de Montréal
19.00 - 21.00 WELCOME RECEPTION
At the Windsor Ballrooms (1170 Rue Peel Montréal)
TUESDAY 23 SEPTEMBER
08.45 - 09.25
OPENING AND WELCOME
In the main meeting room

Opening and Welcome by:
Véronique Jeannin, ESOMAR Director General
Gérald Tremblay, Mayor of Montréal
Cam Davis, ESOMAR Representative in Canada

President's address
Frits Spangenberg, ESOMAR President

Introduction to the Programme and Keynote
Guillermo Oliveto, Chairman of the Programme Committee
09.25 - 10.10
KEYNOTE
Kate Adie
Author and Broadcaster, BBC, UK
10.10 - 10.50
Break and company presentations
10.50 - 12.45
SESSIONS IN PARALLEL
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
FRONTIERS IN BUSINESS: CASE STUDIES (1)
Chaired by Dave McCaughan, McCann World Group, Asia Pacific, Japan

Let it flow!
Understanding the impact of equity transfer on brand and corporate positioning
David Pring & Curt Stenger, Ipsos Marketing, USA
Trent Ross, Ipsos Public Affairs, USA
Angela Lovejoy & Omar Rodriguez, The Coca-Cola Company, USA

Storytelling with international millionaires
A creative approach to research
Sarah Hamburger, Spring Research, UK
Patricia Lawry, UBS, USA

How Disney bridges the multi-cultural divide
Building trust as a prerequisite for Insight
Manila Austin, Communispace Corporation, USA
Paul Caswell, Disney Parks and Resorts, USA

The ROI of customer satisfaction research
A case study proving its value
Phyllis Macfarlane, GfK NOP, UK
James Turner and Jonathan Wibberley, BT, UK

 Top of page

PARALLEL ONE
FRONTIERS IN SOCIETY: PEOPLE
Chaired by Jean-Marc Léger, Léger Marketing, Canada

Anticipating Tomorrow’s Societal Change Today
Innovation in the digital space
Kerstin Ullrich & Christian Wenger, GIM argo, Germany

Is the world really flat?
The impact of wealth, technology and religion on Asian markets
Manish Makhijani, Unilever, Thailand
Sakkina Pittalwala, Flamingo, Singapore

Megacities as the new frontiers
A global consumer lifestyle study
Nick Chiarelli, GfK Roper Consulting, UK

Girls and leadership
Conceptions and aspirations among youth in the U.S.
Nellie Gregorian and William Sandy, Fluent, USA
Kimberlee Salmond, Judy Schoenberg,

Paula Fleshman & Michael Conn, Girl Scout Research Institute, USA

 Top of page

PARALLEL TWO
 
THE DISCUSSION HUB
Chaired by Elisabeth Vorwerk, Beiersdorf, Germany

The paradox of success
Learning to love failure as pioneers of market research
John Kearon, BrainJuicer, UK

Learning to win
Guaranteed success of innovations by design
Johannes Hartmann, Unilever, Netherlands
Howard R. Moskowitz, Moskowitz Jacobs, USA

 Top of page

12.45 - 14.00
LUNCH
14.00 - 14.50
KEYNOTE
Hernando de Soto
President, Institute for Liberty and Democracy, Peru
14.50 - 15.30
Break and company presentations
15.30 - 17.25
SESSIONS IN PARALLEL
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
FRONTIERS IN RESEARCH: CO-CREATION, STORY TELLING AND ACTIVATION
Chaired by Anne Kirah, CPH Inventures/CPH Design, Denmark

Fuelling Philips' innovation engine
Continuous ideas and feedback from users
Ria Dierikx, Philips Consumer Lifestyle, Netherlands
Andrew Lynch, Communispace, USA

The power of co-creation
How the changing role of the consumer impacts market research
Richard Gehling, Research International, Germany

Loser, hero or human being
Are you ready for emergent truth?
Jochum Stienstra, Ferro MCO, Netherlands
Wim van der Noort, Dutch Ministry of General Affairs, Netherlands

Assessing shifts in shopper purchase behaviour                     
How digital media has changed consumer expectations
Philip C. Bonanno, The Leading Edge, Australia

 Top of page

PARALLEL ONE
HOT FRONTIERS
Chaired by Tim Bohling, IBM Americas, USA

Chinese frontiers
Now and beyond
Katie Zhou & May Qiu, CRAMQiQ Diagaid International, China
Peter Cooper, CRAMQiQ Group, UK
Simon Patterson, CRAM International, UK
John Pawle, QiQ International, UK

Succeeding in a multi-cultural society against a monopolistic brand
How a homegrown Indian brand took on Frito Lays’ & won
Anish Rajgopal, ITC, India
Ravi Arun Desai, Impulse Snacks, India
Shuvadip Banerjee, ITC Foods, India

Can online panels be truly global?
The impact of cultural adaptation on respondents’ engagement
Alexander V. Shashkin, Online Market Intelligence, Russian Federation

You can’t judge a book by its cover!
A way to tackle the severe acquiescence bias among Arab respondents
Arun Joshi, Sagar Tamang & Himanshu Vashishtha, The Nielsen Company, UAE

 Top of page

PARALLEL TWO
CLIENT ROUNDTABLE
Chaired by Dave McCaughan, McCann World Group, Japan

An opportunity to discuss the challenges of life on the client side. These include the role of research in tough times, the expectations which clients have from their agencies and the type of research which is needed to understand new market segments.

This session is by invitation only.

Moderators:
Kim Dedeker, P&G, USA
Carlos Jose Fonseca, Mastercard, USA

 Top of page

17.30 - 18.30 ESOMAR Members AGM
18.30 - 19.30 NETWORKING DRINKS
In the Exhibition Area
WEDNESDAY 24 SEPTEMBER
09.00 - 11.00
SESSIONS IN PARALLEL
MAIN MEETING ROOM  
Simultaneous translation available in English, French, German and Spanish
FRONTIERS IN TECHNOLOGY
Chaired by: Tim Bohling, IBM Americas, USA

Mapping the emerging digital frontier
Lee Ryan & Bernice Klaassen, TNS, Singapore

Digital divorce or digital love affair
Understanding consumer needs by breaking down frontiers
Tim Dörflinger, Berlin University of Technology, Germany
Stefanie Gutknecht, Deutsche Telekom Laboratories, Germany
Kerstin Klär & Oliver Tabino, [Q] Agentur für Forschung, Germany

Realism in research
Innovative utilization of 3D animation qualitative and quantitative research methodologies
Michael Richarme & John Colias, Decision Analyst, USA

Social graph theories
An alternative to traditional population sampling methods
Guilhem Fouetillou & Anthony Hamelle, linkfluence, France

 Top of page

PARALLEL ONE
FRONTIERS IN SOCIETY: SOCIAL RESPONSIBILITY
Chaired by: Guillermo Oliveto, CCR Group/IRI, Argentina

The impact of climate change on business
The rise of the green consumer?
Fabián Echegaray, Market Analysis, Brazil
Lloyd Hetherington & Eugene Kritski, GlobeScan Incorporated, Canada
Yashwant Deshmukh, TeamCVoter, India

Flood warning
Consulting citizens in a time of crisis
Krishan Lathigra, Central Office of Information, UK
Amrita Sood, GfK NOP Social Research, UK

The green shoots of technology
Nokia investigates global consumers attitudes to mobile phone recycling
Joe Brown & John Connaughton, Illuminas, UK
Dave Riley, Nokia, UK

Global cities forum
 A deliberative research project in eight world cities
Emily Gray, Ipsos MORI International Social Trends Unit, UK
Julie McQueen, Accenture Institute for Public Service Value, UK

 Top of page

PARALLEL TWO
THE DISCUSSION HUB
Chaired by: Anne Kirah, CPH Inventures/CPH Design, Denmark

Where has all the science gone?
Stephen Needel, Advanced Simulations, USA

Crossing 18 borders at the same time
A multi country study following the launch of BBC Arabic TV
Anne Barnsdale, BBC Global News Division, UK
Matthew Warshaw, D3 Systems, USA

PANEL DISCUSSION
Luxury

A look into the “extreme market” of luxury. Understanding the relationships across research, design and business needs.

Moderator:
Marco Bevolo, Director, Philips Design, Netherlands and Author, Wharton School Publishing, USA

Panellists:
  • Scott Williams, CMO, Morgans Hotels
  • Paul Nunes, Executive Research Fellow at Accenture and Author with Harvard Business School Press, USA
  • Philip Verhagen, Director of Umbra U+, Canada
  • Wolfgang Schäfer, Chief Strategy Officer at SelectNY, Germany

 Top of page

11.00 - 11.40
Break and company presentations
11.40 - 12.30
KEYNOTE
Transformation
The new consumer motive.
Grant McCracken, Cultural Anthropologist, Blogger and Author, USA
12.30 - 14.00

LUNCH and company presentation
14.00 - 16.00
SESSIONS IN PARALLEL
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
FRONTIERS IN BUSINESS: CASE STUDIES (2)
Chaired by: Elisabeth Vorwerk, Beiersdorf, Germany

Virgin USA
A 21st century approach to brand development
Julie Peters, Virgin, USA
Melanie Appleby, Nunwood, USA
Sue LaRue, Mullen, USA

Regional adaptation of multinationals
Wal-Mart's Quebec case study
Serge Lafrance, Leger Marketing, Canada
Yanik Deschênes, Wal-Mart, Canada
Terry Flynn, McMaster University, Canada

Media reach
Optimising touch points during the purchase journey
Philippe Jourdan, Panel On The Web, France
Luc Wise, Agence V, France

Improving health through research with impact
Tom Holman, Peter Everett & Jonathan Lough & Melissa Hatty, UltraFeedback, Australia
Colin Jevons, Monash University, Australia
Jim Irving, Johnson & Johnson, Canada

 Top of page

PARALLEL ONE
BRIDGING FRONTIERS
Chaired by: Tim Bohling, IBM Americas, USA

Rich insights into developing markets
Mike Sherman, Synovate, Hong Kong

A world of chicken flavors
Using ethnography in multi-country studies
Hy Mariampolski, QualiData Research, USA
Michael P. Cook, Givaudan, USA

 Top of page

FRONTIERS IN RESEARCH: MODELLING

Exploring markets with agent-based computer simulations
Roger A. Parker, The Boeing Company, USA
David Perroud, m1nd-set, Switzerland

Truth beyond common beliefs
Boosting the validity of conjoint-based modelling
Florian Bauer, Vocatus AG, Germany

 Top of page

PARALLEL TWO
THE DISCUSSION HUB
Chaired by: Dave McCaughan, McCann-World Group, Asia Pacific, Japan

Innovation lab
Welcome to market research 2020
AJ Johnson, Jane Mills & Simon Gallagher, Ipsos Interactive Services, UK

 Top of page

PECHA KUCHA: The human touch

The Perfect Stranger
Marscha Williams, Harvest Research Group, USA

Always on You
Why and how to touch people in the 21st century
Philip De Wulf, Psilogy, Belgium

Power to the Imagination
…or the paradox of being inefficiently profitable.
Esteban Socorro, The Coca-Cola Company, USA

The Humanitarian Touch
Ross Broadbent, RMS Africa, UK

 Top of page

16.05 - 16.40
Break
16.40 - 17.30
KEYNOTE
Brands - Next Frontiers - New Brand Ecology
Alan Middleton, Assistant Professor of Marketing and Executive Director, Executive Education Centre, Schulich School of Business, York University, Canada
20.00 - 24.00 DINNER PARTY
At the Stewart Museum (20 Chemin du Tour-De-L'Isle, Montréal)
Details of transportation are available at the customer service counter in Viger Hall
THURSDAY 25 SEPTEMBER
09.00 - 11.20
SESSIONS IN PARALLEL
MAIN MEETING ROOM
Simultaneous translation available in English, French, German and Spanish
FRONTIERS IN RESEARCH: UNSPOKEN
Chaired by: Anne Kirah, CPH Inventures/CPH Design, Denmark

Getting animated about emotion
The new frontier
David Penn, Conquest Research, UK

The Supreme Sensory Experience
A challenge for business
Bertil Hultén, Baltic Business School, Sweden

Digital video at the service of research
Non verbal communications to access the consumers’ subconscious
Sandrine McClure, Franck Saunier, Ariane Lacas & François Abiven, Repères, France
Marie-Claire Renard, Danone, France

Pushing the Envelope
Studying consumers’ interaction with new media
Beth Uyenco, Microsoft Advertiser and Publisher Solutions, USA

 Top of page

PARALLEL ONE
FRONTIERS AND BEYOND
Chaired by: Jean Marc Léger, Léger Marketing, Canada

Reaching through the crystal ball
Paul Stamper, TNS, UK
David Palmer, Affinion International, UK

Between a rock and a hard place
Steve Nuttall, YouGov, UK
Tony Dent, Sample Answers, UK

Crossing the frontier
The fusion of research, consulting and creativity
René Kaufmann, GIM, Germany
Godehard Wakenhut, GIM Suisse, Switzerland

Marketing research in 2038
Perfect your foresight. Avoid extinction by knowing the future.
Teddy Langschmidt, Hotspex, Canada

 Top of page

PARALLEL TWO
THE DISCUSSION HUB
Chaired by: Elisabeth Vorwerk, Beiersdorf, Germany

Kuschel, kuschel, kuschel 
About the role of brands in a ‘philanthropic’ world order
Hans-Bert Matoul, Stefan Hagl & Michael Wittenberg, H,T,P, Concept, Germany

WORLD CAFÉ

A user -friendly method for creating meaningful and cooperative dialogue around questions that count. The World Café is designed to convene the attendees to learn together and create actionable knowledge.

World Café leaders:
Samantha Tan, The World Café Community Foundation & The Meristem Group, USA
Sara Heppner-Waldston, Saragrafix, Canada

 Top of page

11.05 - 11.35
Break
11.35 - 11.55
PRESENTATION OF ESOMAR AWARDS
Chaired by: Véronique Jeannin, ESOMAR Director General

CONGRESS AWARDS
Best Exhibitor Award
Best case history
Best methodological paper
Best paper overall – the ‘Fernanda Monti Award’

EXCELLENCE AWARD
The best paper presented at an ESOMAR event

11.55 - 12.40
KEYNOTE
Are You Being Served? The Design of Transformations
Richard Eisermann, Strategic Director and Co-founder, Prospect, UK
12.40 - 13.00
CLOSING
Guillermo Oliveto, Chairman of the Programme Committee
Frits Spangenberg, ESOMAR President
13.00 - 14.00
FAREWELL DRINKS
In the Exhibition Area

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