Public Policy Update - February 2008

 

1. ICC and ESOMAR approve revised ICC/ESOMAR International Code on Market and Social Research

The revised Code strengthens privacy assurances to respondents and in promoting internationally agreed ethical and professional principles to legislators and the public, it builds consumer protection and confidence. This is more important than ever taking into account for instance, the low trust in market research to protect personal data according to a recent Eurobarometer study on data privacy:

Trusted with personal data %
Medical services 84
Insurance companies 52
Credit card 48
Banks 55
Employers 55
Credit rating 47
Market Research 43
Non profit organisation 41

Source: Eurobarometer study 2008

However, at least the level of trust in market research is the same as it was last time it was measured in 2003 (43%). Only the EU totals are available at the moment, the full report will be published by Directorate-General Freedom, Security and Justice in the next month or so.

Next steps: ICC and ESOMAR are publicising the Code to the business and trade press and to marketing, advertising and market research associations to stimulate its worldwide implementation. ESOMAR’s Notes to the Code and Guidelines are being reviewed and proposed re-drafts will be sent for consultation to expert groups and associations during the year.

More information

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