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Research Papers
Between a rock and a hard place
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The paper, concerning the problems of the UK banking system, clearly identifies the ‘new frontiers’ and the associated difficulties now facing all societies. The manner in which Globalisation has already created one economic world, combined with the 24/7 news media, ensuring that the majority of individuals (wherever they are) quickly learn what is ‘happening’ elsewhere (either directly or from word of mouth), has created a situation whereby governments and institutions cannot control ‘local’ events, without due consideration of the perception of their publics. Taking, as a case history, the events surrounding the run on the Northern Rock Bank in the UK last September, the paper identifies the difficulties faced by Government and Regulators at this new frontier. Furthermore, the research amongst those ‘consumers’ directly affected, provides some guidance for the management of such difficulties in the future.
Author(s): Steve Nuttall, Tony Dent
Date of publication: 26.09.2008
ISBN: 92-831-0224-X
Order Code: CON08
Number of pages: 17
Conference collection: Congress 2008 - Frontiers
All papers from Congress 2008 - Frontiers:
- Is the world really flat? - The impact of wealth, technology and religion on Asian markets
- Kuschel, kuschel, kuschel - About the role of brands in a ‘philanthropic’ world order
- Flood warning - Consulting citizens in a time of crisis
- The green shoots of technology - Nokia investigates global consumers attitudes to mobile phone recycling
- Assessing shifts in shopper purchase behaviour - How digital media has changed consumer expectations
- Truth beyond common beliefs - Boosting the validity of conjoint-based modelling
- How Disney bridges the multicultural divide - Building trust as a prerequisite for insight
- Megacities as the new frontiers - A global consumer lifestyle study
- Fuelling Philips' innovation engine - Continuous ideas and feedback from users
- Digital divorce or digital love affair - Understanding consumer needs by breaking down frontiers
- The impact of climate change on business - The rise of the green consumer?
- Social graph theories - An alternative to traditional population sampling methods
- The power of co-creation - How the changing role of the consumer impacts market research
- Global cities forum - A deliberative research project in eight world cities
- Girls and leadership - Conceptions and aspirations among youth in the U.S.
- Storytelling with international millionaires - A creative approach to research
- Learning to win - Guaranteed success of innovations by design
- Improving health through research with impact
- The Supreme Sensory Experience - A challenge for business
- You can’t judge a book by its cover! - A way to tackle the severe acquiescence bias among Arab respondents
- Media reach - Optimising touch points during the purchase journey
- Crossing the frontier - The fusion of research, consulting and creativity
- The paradox of success - Learning to love failure as pioneers of market research
- Regional adaptation of multinationals - Wal-Mart's Quebec case study
- Marketing research in 2038 - Perfect your foresight. Avoid extinction by knowing the future.
- A world of chicken flavors - Using ethnography in multi-country studies
- Digital video at the service of research - Non verbal communications to access the consumers’ subconscious
- Where has all the science gone?
- Between a rock and a hard place
- Exploring markets with agent-based computer simulations
- Getting animated about emotion - The new frontier
- Virgin USA - A 21st century approach to brand development
- Let it flow! - Understanding the impact of equity transfer on brand and corporate positioning
- Realism in research - Innovative utilization of 3D animation qualitative and quantitative research methodologies
- Mapping the emerging digital frontier
- Can online panels be truly global? - The impact of cultural adaptation on respondents’ engagement
- Reaching through the crystal ball
- Loser, hero or human being - Are you ready for emergent truth?
- Anticipating Tomorrow’s Societal Change Today - Innovation in the digital space
- Pushing the Envelope - Studying consumers’ interaction with new media
- The ROI of customer satisfaction research - A case study proving its value
- Chinese frontiers - Now and beyond
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