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Research Papers   

Cultural differences: draw or barrier?
- Optimizing engagement in multinational online communities

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EUR 15.00
Members price: EUR 12.00
 

ESOMAR Excellence Award Nominee - Best Paper 2009/2010

This presentation summarizes research findings on cultural differences across Communispace-run multinational communities, and extends previous research by exploring how members of multinational communities engage in specific research activity types, how online community members choose to frame their interactions when they do engage, and what kinds of language members use to express emotion. Implications for how companies and market researchers can optimize engagement in online communities are discussed.

Author(s): Manila Austin
Date of publication: 29-10-2009
ISBN: 92-831-0238-X
Order Code: S339
Number of pages: 20
Themes: Online Research
Conference collection: Online Research 2009

Purchase the complete collection with all papers from Online Research 2009 for only
EUR 150.00
Members price: EUR 120.00
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