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Sample Manager

23 March 2018
United States - Boston

ZappiStore is looking for a Sample Manager to join the team in Boston. This is a fantastic opportunity to work within a creative and fun team and to collaborate with clients, vendors and Zappi's development teams to find solutions that will meet our client’s business needs, whilst improving Zappi’s sample automation and helping the business grow.

What you can expect to get involved in: 

  • Work with clients to meet research needs whilst maintaining feasibility.
  • Supplier on-boarding including feasibility and price negotiation.
  • Maintaining supplier partnerships, procedures and performance.
  • Identifying, evaluating and negotiating with new suppliers/ affiliates – both online and non traditional sources
  • Working with research partners to validate sample sources and activate new countries.
  • Localize global supplier strategies and agreements for the AMS market
  • Working with internal development teams to incorporate sampling solutions for AMS.
  • Working with AMS Sales and Account Management teams to ensure optimal sample fulfilment capabilities within the region.
  • Project management of technical setup for all sampling solutions.
  • Generating performance reports, providing analysis and making recommendations to management regarding AMS fulfilment strategies.

About you:

  • Able to devise and implement strategies that address operational delivery in multiple markets simultaneously
  • Able to participate in regular global meetings/calls across various time zones.
  • Experience in the online Market Research / Panel industry
  • Experience working in a client-facing customer service role
  • Good understanding of panel / affiliate sources
  • Conscientious and able to work independently
  • Technically savvy and detail oriented
  • Comfortable with dealing in complex solution
Salary info:
Contact info:
51 Melcher Street
MA 02110 Boston
United States