Understanding the implicit in shopper behaviour
Cutting-edge in-store eye tracking, locomotion and behavioural analysis with 3D visualizations

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Author(s): Sven Diekmann, Michael Schiessl
Collection: Insights 2011 - A New World Order In Shopper Marketing
Keywords: Eye Tracking

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The Point of Sale (POS) is becoming an increasingly important touch point. In recent years there has been an increasing demand for methodologies which are capable of looking beyond what consumers are able to tell on the explicit level. This paper provides a new methodology that visualizes and analyses eye tracking and locomotion data in a unique manner. Using eye square’s theoretical framework of shopper behaviour at the POS, general insights are provided from 14 studies conducted with over 1,000 respondents.

Date of publication: 01.03.2011
ISBN: 92-831-0250-9
Order Code: 58765_03
Number of pages: 14

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